Terms of Service

⚠️ Important Notice

Please read these Terms & Conditions carefully before using Haelan Labs. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

1. Acceptance of Terms

By accessing, downloading, or using Haelan Labs ("the Service"), you agree to be bound by these Terms & Conditions ("Terms"). These Terms constitute a legally binding agreement between you and Haelan Labs, LLC ("Company", "we", "us", or "our").

If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization and represent that you have the authority to bind that organization to these Terms.

2. Medical Disclaimer & Health Information

You acknowledge and agree that:

• Our services do not provide medical, psychological, or psychiatric services
• You should consult healthcare professionals for medical concerns
• In case of emergency, contact emergency services immediately (911 in the US)
• We are not responsible for any harm resulting from reliance on service content
• Sound therapy exercises should be used at safe volume levels
• Stop using any feature that causes discomfort or adverse effects

3. Service Description

Haelan Labs provides digital wellness tools including but not limited to:

• Sound therapy and desensitization programs
• Journaling and self-reflection features
• Progress tracking and analytics
• Educational content about sound sensitivity management
• Personalized recommendations based on usage patterns
• Community support and resources

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

4. User Responsibilities

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of unauthorized access
• You are responsible for all activities under your account

Acceptable Use

You agree NOT to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any systems
• Interfere with or disrupt the Service's operation
• Reverse engineer or decompile the Service
• Share your account with others
• Use the Service to harm yourself or others
• Upload malicious code or harmful content

Age Requirements

You must be at least 13 years old to use the Service. Users between 13-17 should have parental consent and supervision. By using the Service, you represent that you meet these age requirements.

5. Intellectual Property Rights

Our Content

All content in the Service, including text, graphics, logos, audio, video, and software, is owned by or licensed to us and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

Your Content

You retain ownership of content you create (journal entries, recordings, etc.). By using the Service, you grant us a limited license to store, process, and display your content solely to provide the Service to you.

Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution to you.

6. Privacy & Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

7. Subscription & Payments

Free Features

Haelan Labs offers core features at no cost. These may be limited in scope or functionality compared to premium features.

Premium Features (If Applicable)

• Subscription terms will be clearly presented before purchase
• Payments are processed through secure payment processors
• Subscriptions auto-renew unless canceled
• Refunds are subject to our refund policy
• Prices may vary by region and are subject to change

8. Disclaimers & Limitations

No Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Maximum Liability

Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Haelan Labs, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or activities in connection with the Service

10. Termination

By You

You may terminate your account at any time through account settings or by contacting us. Upon termination, your right to use the Service will immediately cease.

By Us

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your license to use the Service ends immediately. Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, and limitations of liability.

11. Governing Law & Disputes

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in California.

Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions, class arbitrations, or representative actions.

12. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

Assignment

We may assign our rights and obligations under these Terms to others. You may not assign these Terms without our prior written consent.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending a notification for significant changes

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

15. Acknowledgment